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SQL restarted unexpectedly


#1

Hi One of our SQL 2014 database server rebooted unexpectedly. SQL logs does not provide much information. I found below application error in windows logs. any one has idea on this?

Faulting application name: sqlservr.exe, version: 2014.120.4100.1, time stamp: 0x5535c7e7
Faulting module name: ntdll.dll, version: 6.3.9600.17936, time stamp: 0x55a68e0c
Exception code: 0xc0000374
Fault offset: 0x00000000000f1280
Faulting process id: 0x548
Faulting application start time: 0x01d0ea5411086c03
Faulting application path: D:\Microsoft SQL Server\MSSQL12.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 7f7f9209-9a9d-11e5-80c0-005056b5157e
Faulting package full name:
Faulting package-relative application ID:


#2

Are you on the latest service pack? If not, install it as they include thousands of bug fixes. If you are, you'll likely need to open a case with Microsoft to figure out what happened.


#3

Thanks for your reply.
Yes we are on latest SP.
Our network admin figured this out- there is a OS hotfix to fix nttdll issue.

Thanks.