We have a SQL Server sitting in the basement of the office with very much space available.
We are a mess with our help desk 'system' - we use emails to outlook. I was thinking to use the SQL Server. My question is, in what language to write the front end. I don't want to use ACCESS.
I don't want to use a free public service like freshdesk as our data is very Hippa sensitive.
The system is very simple something like:
Ticket #
Requestor-Worker
Date
Status
Resolution
Disposition
Owner
etc
and to have drop downs for the various types of issues, workers, etc.
I would in a flash. Just one thing, where I work are the cheapest non - profit, you can ever imagine.
They went out and bought a lemon of an EHR and wont pay for a connection to the ODBC, they would rather have almost no automated reports.
Also, I am a tad bored and looking for something challenging to do. I have to alot of admin stuff like unlock users, print for them in one version of the EHR because the new version prints horribly, etc.