Hi Jason, I reworded the question to make it more clear to answer, if you could have a look and let me know what your thoughts are would be greatly appreciated!
Hi
I have the below problem.
I am trying to see how often a customer has requested Re-Activation of their Internet account.
The problem is, we capture a limited set of data to group on.
So my data set is below.
I am trying to Count from the first time a Re-Activation request was created until the First time it was COMPLETED, once it has been completed finish the count of days it took for the request to complete and count the number of NON COMPLETIONS and SENT statuses which occurred between…